Shannon Golden graduated Magna Cum Laude from the Robert D. Clark Honors College at the University of Oregon with a Bachelor of Arts in journalism in June 2022.

Journalism Experience

  • Completed 40+ hours weekly, covering community events, public meetings, new and existing businesses, lower and higher education, local elections, etc.

    Wrote 5+ stories weekly for online publication and tri-weekly print editions.

    Met daily deadlines for news briefs, shorter stories and photo galleries in addition to conducting interviews and researching for long-form feature stories.

    Published in The La Grande Observer, Yahoo News, Hermiston Herald, East Oregonian, Capital Press and Baker City Herald.

  • Interviewed 10+ individuals for a feature story on the history of Title IX at UO. Conducted archival research on UO's athletics history.

    Re-designed FLUX Magazine's Squarespace website including 22+ online story layouts, staff page and magazine archive.

    Improved functionality of existing layouts and established website stylebook.

  • Completed 15+ hours weekly for a non-profit media organization that covers news in 29 post-communist countries.

    Assistant producer for the short film “Captured in Crimea," gathered and edited dozens of b-roll clips used in the final cut.

    Designed social media content for Transitions Instagram account and Press Start journalism crowdfunding Instagram account.

  • Worked with student leadership, writers and photographers to publish the 10th edition of an award-winning digital student publication.

    Planned and executed design decisions and delegated tasks to classmates.

    Incorporated UX design features to offer readers an engaging online experience. Created illustrations and graphics using Adobe Illustrator for 3+ stories.

  • Wrote two long-form feature stories for the Winter and Spring 2021 issues of an independent, student-run publication.

    Fact-checked feature stories written by fellow students.

    Attended weekly meetings with editors and photographers.

  • Wrote stories, blogs and copy that highlighted SOJC student and faculty work, alumni and programs.

    Interviewed 12+ story subjects (alumni, professors, etc.).

    Uploaded and updated weekly stories via Drupal CMS and WordPress CMS.

Professional Experience

  • Greet and seat 200 + guests nightly, efficiently navigate Open Table app to manage reservations and walk-ins.

    Memorize menu, including allergies and dietary accommodations, ring in orders using Spot On POS system.

    Resolve complaints/requests quickly while prioritizing customer’s best interests.

    Perform all duties connected with breakdown of service and cleaning tasks.

  • Greeted and seated guests, maintained flowchart and waitlist of 20+ parties on a nightly basis using POS system.

    Organized large parties reservations and special requests efficiently and accurately.

    Memorized menu and daily drink and food specials and served food and drinks.

    Performed all duties connected with breakdown of service and cleaning tasks.

  • Established a close professional relationship with club members at an exclusive, upscale, historic country club to provide premium, personalized service.

    Memorized 120+ food and drink items on the menu and provided service to 20+ guests for brunch, lunch and dinner service.

  • Item descriptionProcessed large quantities of incoming parcels and mail for residents.

    Performed weekly package, key and inventory audits.

    Communicated with university faculty, community members and parents while FERPA-trained and dealing with confidential information.

  • Create advertisements and social media posts for Pocket Playhouse events.

    Attend weekly meetings to coordinated events throughout term for university community.